Cancellation Policy

How do I cancel or reschedule my appointment?

Please call the practice 24 hours prior to your appointment to cancel or reschedule your appointment. Cancellation fees apply. Please see link below.

Cancellation policy

At Pro Performance Physiotherapy we aim to provide a professional service at a time that is most suitable to you. We also endeavour to have same day appointments available for urgent enquiries and all other appointments available within a few days of your enquiry.
To continue to provide a high level of service to all our patients, our practice has found it necessary to implement a CANCELLATION AND FAILURE TO ATTEND POLICY.

This means you will be charged a fee of $60.00 fee at the discretion of the clinic if you fail to cancel your allocated appointment time prior to close of business the previous day (6pm) or fail to attend your allocated appointment time.
Thank you for your understanding and co-operation.

Pro Performance Physiotherapy Team.