FAQs
What should I bring?
We recommend that you come 10 minutes prior to your scheduled appointment to allow time for you to complete paperwork.
We also recommend you bring the following;
- Private health fund card
- Comfortable clothing including shorts
- Referrals you have received from your GP or specialist
- Scans, imaging and/or reports (X-ray, MRI, CT, Ultrasound)
How to make an appointment?
You can book online or call the practice on 0429 004 411 to make an appointment
What do we treat?
We see and treat patients for a wide range of conditions and diagnoses. Please visit our Services for an extensive list of conditions and diagnoses we see patients for.
How do I know if my insurance covers Physiotherapy?
⦁ We accept all private health funds
⦁ We recommend you talk to your provider to determine your coverage for physiotherapy
Do we accept work cover + CTP referrals?
⦁ Yes we do
⦁ We advise you to send us your referral prior to your appointment including all insurance details
How do I cancel or reschedule my appointment?
Please call the practice 24 hours prior to your appointment to cancel or reschedule your appointment. Cancellation fees apply.
Is a referral needed to see one of our Physiotherapists?
- No, you are able to make an appointment without a referral
- A referral will be needed if you are being treated under worker’s compensation, CTP (Third party), Medicare (EPC) or Veteran affairs.
First treatment
- You will be thoroughly assessed and diagnosed by one of our experienced Physiotherapists.
- Treatment for your injury will then ensue. This may involve manual therapy, soft-tissue massage, Dry needling, electrotherapy. We will then prescribe you with a home exercise program to maintain your mobility and strength.
- Our Physiotherapists will also recommend other specialists or alternative treatment if they feel your injury/condition requires you to do so.
- A specialist review will require a GP referral.
Parking
- 2 massive council carparks at the rear of the practice off Seaview street with alley way access to the practice.
- There is also 2hr parking at the front of the practice on New Canterbury Road.
